Shipping Policy
At Gym Floor Resource, we aim to provide efficient and reliable shipping for all our customers. Below is our comprehensive shipping policy to ensure clarity and satisfaction with your purchase and delivery experience.
Order Processing
- Order Processing Time: Most Gym Floor Resource orders ship within 48 hours of receiving the order.
- Standard Delivery Time: Please allow an additional 4-7 days for standard UPS Ground delivery.
- Rush Delivery: For expedited delivery options, please call us toll-free at (855) 310-6983 to assess stock status and schedule delivery.
Shipping Costs and Free Shipping
- Free Ground Shipping: If an item qualifies for free ground shipping, this will be noted in the product description.
- Shipping Quotes: A shipping quote for your order can be seen in the shopping cart and during order review prior to checkout. For assistance with freight quotes, please contact us directly.
- Post-Payment Shipping Charges: Post-payment shipping charges will only be applied if agreed upon by the customer.
Delivery Areas
- Continental United States: Standard delivery times apply.
- Alaska and Hawaii: We deliver to Alaska and Hawaii. Please note that additional lead times and shipping costs will apply.
- International: We deliver to most locations around the world. International orders must be paid for prior to shipping via ACH but will typically processes within 48 hours of payment being recieved. Please note that additional lead times and shipping costs will apply.
Ground Time-In-Transit
- UPS Time-In-Transit Map: Please refer to the UPS’s Ground Time-In-Transit Map provided below to estimate the delivery time to your location. If you would like more up to the minute accuracy you can use their Transit Map service here
Additional Information
- Shipping Methods: We primarily use UPS Ground for our deliveries, ensuring reliable and timely shipping.
- Order Tracking: Once your order has been shipped, you will receive a tracking number via email to monitor the status of your delivery.
- Address Accuracy: Please ensure that the shipping address provided is accurate and complete to avoid any delays or additional charges.
Customer Support
- Contact Us: For any questions or assistance with your order, please contact our customer service team by filling out the online contact form available on our Contact Us page or by calling toll-free at (855) 310-6983.
We are committed to providing you with the best possible service and ensuring that your order arrives promptly and in excellent condition. Thank you for choosing Gym Floor Resource for your gym floor needs.